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(More customer reviews)I use Ableton Live 7 on my PC to make music, and was ready to give djing a try. I was stoked to be able to get a "complete dj" setup for relatively cheap from Guitar Center. When I opened the box, the first thing I noticed was that it was missing the usb cable for the device... so I had to use a spare midi controller cable.
Next I installed Cue LE 5. After entering the activation code and seeing the device being installed in windows (the hardware ready to use balloon on bottom right) I clicked on the Cue LE 5 icon and a message popped up stating: "The controller has not been detected. Please plug in the controller and start Cue again."
I decided I didnt want the hassle and installed the other dj software, Traktor LE 3. The device worked fine, with the exception of some sensitivity issues with pitch control. And I discovered this djing thing was fun! However the Traktor LE software is a bit crippled, so I decided I wanted to try to use the Cue LE 5 software for the looping function (trakor le limits you to just a four beat loop)
But I couldn't get Cue to detect the total control. Searching the virtualdj.com forum, I found many other users having the same problem.
Just google this; "The controller has not been detected". Please plug in the controller and start Cue again
The only help out there was from other frustrated users. Some suggested firmware updates (Numark removed the download link from their site but left update instructions...? turns out this would have broken the Total Control). Some discussed changing IRQ settings(?). Some discussed Cue software updates. But absolutely no official help or troubleshooting instructions from Numark or virtualdj. Nothing helped. Finally I emailed Numark tech support, who wrote back to call. After a combined hour on hold, I spoke with a tech support rep who explained that Numark ships Cue LE 5 with a couple other controllers besides the Total Control. As it turns out, the activation number on the back of the Cue LE CD is actually specific to each device, effectively telling the Cue LE software what device to expect given the entered activation number. So when Numark includes the wrong activation code for your device and software along with your controller, it wont work because its looking for a different controller. (I think they could be more clear with the error message)
I relayed this information to other users on virtualdj.com, since I would have liked to have known the cause of this issue before my hours of troubleshooting and web searching. And the post was removed. Twice! That has been the most frustrating part of this whole experience. That and the fact that the service rep has yet to email me the correct activation code for the product I purchased...
I don't do much reviewing. I'm honestly too lazy. But the poor quality control, lack of online help, horrible support, and CENSORSHIP(!?) for revealing those short comings has motivated me to speak up. Hopefully Numark and virtualdj clean up their act. But for now buy something else that works.
Click Here to see more reviews about: Numark Total Control USB MIDI DJ Software Controller
TOTAL CONTROL is a powerful control surface for performing and producing with DJ software. The time-tested layout works just like two decks and a mixer so whether you're a seasoned professional or just honing your skills, TOTAL CONTROL is easy to learn and capable of advanced technique. It's portable so you can grab TOTAL CONTROL and your laptop and go to wherever the gig is.
Familiar LayoutTOTAL CONTROL has two deck controller sections with large jog wheels and transports controls so whether you're used to a CD player, turntables, or any other traditional DJ hardware, you'll find getting around easy. The center of TOTAL CONTROL's surface is its mixer section with a smooth crossfader, line faders, deck EQs, and more advanced controls for looping and effects.
Traktor EnabledTOTAL CONTROL comes with Native Instruments Traktor LE software, which is based on Traktor Pro. It gives you four optional layouts, including cover art. You will enjoy new Beatgrid Editing and saving with locked sync for precise performance. New in Traktor LE is manual looping and selectable loop length for flexible loop integration. Additionally, Traktor LE gives you a choice of effects per deck including filter, delay, reverb and flanger. TOTAL CONTROL comes factory mapped for use with Traktor Pro or LE for out-of-the-box performance. It's compatible with Mac and PC, and works with nearly any audio format.
Easy USB ConnectionTOTAL CONTROL connects to your Mac or PC as a class-compliant USB device so it requires no software drivers to work, and USB powers it so you won't need an external supply.
Classic Dual-Deck Mixer LayoutThis controller features a classic, dual-deck layout, with a complete mixer section. Each deck features cue and playback controls, a jog wheel, volume/gain, three-band EQ with push/pull "kill switch" feature, pitch/fine pitch controls, monitor section, pitch bend, looping controls, and FX/filter controls.
Lighted ControlsThe TOTAL CONTROL features lighted controls which indicate status in software, so you can spend less time staring at the computer and more time mixing.
Wide CompatibilityThis MIDI-over-USB controller is compatible with most DJ software, and since it's a Mac and PC class-compliant device, you can forget about the annoyance of driver installation--just plug and play. On that note, it also requires no power suppy, obtaining its power directly from the USB bus.
Kensington Lock Slot For theft prevention, the TOTAL CONTROL features a Kensington Lock Slot. Add a lock cable to help ensure your mixer doesn't "grow legs."
What's in the BoxTOTAL CONTROL Controller, USB Cable, Software CD, Quick Start Guide
Click here for more information about Numark Total Control USB MIDI DJ Software Controller
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